Support | OfficeSpace
OfficeSpace provides comprehensive workplace transformation support through guided onboarding, quarterly business reviews, dedicated client success managers, 24/7 live troubleshooting, custom digital floor plan assistance, and opportunities for client involvement via community forums, advisory boards, and user insight programs, complemented by extensive training resources through Workplace University.
Kickstart your workplace transformation with guidance from our top-rated client success teams and 24/7 live support.
Your guide to workplace success
We are invested in your success every step of the way.
Onboarding
Get up and running in 35 days with guided implementation and training resources.
Business reviews
Quarterly business reviews ensure we stay connected to your business and continue to be proactive, supportive partners.
Updates & management
With a dedicated Client Success Manager (CSM), you can email or schedule calls to make sure you’re getting the most out of OfficeSpace.
Troubleshooting
Access live support via email or phone 24/7 or attend scheduled office hours where you can drop into sessions for technical support.
Support for your growing business
OfficeSpace offers full support for custom digital floor plans, including data entry and management, from CAD, PDFs, drawings, and more.
Make your mark on the future of OfficeSpace
Get involved to learn from other OfficeSpace clients or join the Client Advisory board or beta program to shape the software.
Ways to get involved
Placemakers OfficeSpace community
Join the Placemakers OfficeSpace Community to network and learn from peer-to-peer roundtables and access webinars and client newsletters.
Client advisory board
Offer strategic guidance on the product roadmap, hear industry insights and offer feedback to help us shape the future of OfficeSpace.
User insights program
Join the collective of strategic partners for access to exclusive design and feature previews, share your unique perspective, and collaborate with OfficeSpace on new feature development.
The best training in the industry, at your fingertips
Workplace University
Access interactive product guides, articles, videos, masterclasses, and certifications via Workplace University—the industry’s first LMS certifying experts in the future of work.
Tailored training sessions
Role-based learning paths and exclusive trainings are available to help you become adept with the software quickly.
Ossie, your AI assistant for workplace excellence
The OfficeSpace AI assistant makes implementation even easier by helping teams orient themselves in a new workplace and compiling critical data to generate workplace reports instantly.
VIP Support
Reach your workplace goals faster with personalized support from a dedicated workplace expert who knows the unique needs of your organization. Get priority SLAs and AI-powered assistance for all of your sites to keep operations flowing smoothly.
Your success is our success
"I highly recommend OfficeSpace to anyone looking to transform their workplace management processes and create a better workplace experience for their employees.”
— Antonio Mignone, Enterprise Facility Manager
"We use OfficeSpace's workplace intelligence data to understand trends over time. Teams at all levels of our business are looking at it, including our executive team.”
— Charlie Dalton, Analyst
“I manage all of our leases with OfficeSpace. It’s a very quick way for me to see our annual costs and operating costs at a glance.”
— Scott Moitoza, Senior Director of Real-Estate and Facilities
“It’s incredibly important for me to be able to check the density of each of our offices in real-time—what’s occupied, what isn’t—because I’m not able to be in every location. I can go to OfficeSpace and get the answer in seconds.”
— Bernard Morrissey, Chief Officer for Real Estate and Facilities
"Team leaders can make seating changes that make the most sense for their teams. This level of autonomy supports Peloton’s collaborative culture, and everyone saves a lot of time in the process."
— Daniel Santiago, Director of Workplace Operations
Get in touch with our support teams
Phone Support
Our teams are available 24/7.
1-646-201-9664
Email Support
Email us and you'll receive a timely response.
support@officespacesoftware.com
Website Support
Get answers and how-tos in the help center.
support.officespacesoftware.com/s/
Learn more about our industry-leading training resources
Training and Implementation
Go from decision to deployment in 35 days or less with faster-than-average implementation and thorough live training to ensure your team is fully functional and primed for success.
Workplace University
Access self-paced courses relevant to your role, sign up for live training, and get certifications to showcase your workplace expertise.
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